– Tsakani Branch
Responsibilities:
– Administrative Tasks: Staff updates, cash counts, auditors’ reports, cash transfers, filing, shortages reports, HR updates, and stock orders
– Operational Support: Operation book updates, CCTV monitoring, and reporting suspicious activities to the Branch Manager
– Customer Service: Greet customers warmly, assist with queries and complaints, maintain a tidy terminal, and provide betting information
– Compliance: Follow betting policies, report system faults, handle FICA rules, and follow Grand Slots procedures
– Team Support: Ensure cleaning schedules, submit training records, relieve – – Field Manager when needed, and report to General, Branch, and Regional Managers
– Other Duties: Time sheet submission, cancellation reports, and assisting on terminals during busy hours
Experience and Skills Required:
– Must be 18 years or older (Legal requirement for betting industry)
– Matric (High School Certificate)
– Previous cash handling experience
– Strong communication and customer service skills
– Attention to detail and ability to work under pressure, especially during peak sporting seasons
– Strong computer skills
– Flexible working hours (Branch operates between 8 am and 9 pm)
– Clear criminal record
📩 To Apply: Send your CV to recruitment@betfredsa.co.za
📍 Location: Tsakani Branch
🧑💼 Reporting To: Branch Manager